Airports

We want you to be satisfied with our service. If you have any suggestions for improvement, please let us know.

Our Customer Service deals with your enquiries and comments as quickly as possible. Please note, however, that we are unable to answer questions about flight connections, air fares, seat reservations, etc. Please direct any questions of this nature to the airlines concerned or a travel agency. Our airport information service (+49 1805 000186, Land line price: 0.14 €/min.; other prices possible from mobile phone networks) will be glad to give you telephone numbers for the different airlines.

To make a complaint with e-mail Schoenefeld

To make a complaint with e-mail Tegel